Frequently Asked Questions

  • What is SARSAT?

    Learn more from the NOAA-SARSAT homepage.

  • What should I do if I forget my username?

    Recover your username by clicking Lost your username or password?. Enter your email address and we will send you username assistance.

  • What should I do if I don't know my password?

    Recover your password by clicking Lost your username or password?. Then choose "I forgot my password". Enter your username and last name. After answering your challenge questions correctly you will be emailed a link to reset your password.

  • What should I do if my account is locked?

    Your account may be locked due to a number of incorrect login attempts. Wait 15 minutes and try again. You may also contact us by phone for assistance with this during business hours (M-F).